Privacy Policy

Ringwood MOT Centre is run by The Forge Garage Winton Ltd (“we”, “us”), part of the Forge Garage Group. We are committed to protecting the privacy of the people who visit this website and use our services. This policy explains what personal information we collect, why we collect it and what we do with it.

Information we collect

• Contact details — your name, address, email address and phone number.
• Vehicle details — make, model and registration number, and the vehicle details and MOT history held by the DVLA and the DVSA, which we look up when you enter your registration.
• Your bookings, your MOT results and any other work we have done for you.
• Payment information when you pay us.
• Messages you send us through this website or by phone.

How we use it

• To take and manage your bookings and to carry out your MOT test.
• To record each MOT result with the DVSA, as the law requires.
• To contact you about your booking, including reminders by text message or email.
• To answer your questions and messages.
• To send you offers — only if you have agreed to receive them.
• To keep the records the law requires of us, such as for tax.
• To improve this website and our service.

Who we share it with

Every MOT result is recorded on the DVSA’s MOT testing service. Otherwise we share only what is needed with the companies that help us run the business — such as the provider of our booking and management system, which processes data on our behalf — and with anyone the law requires us to. We never sell your personal information.

Cookies

This website uses cookies and similar storage that it needs to work — for example to remember your vehicle and your booking while you book — and, where enabled, to measure how the site is used. You can clear or block cookies in your browser settings, though parts of the booking process may then not work.

Keeping it safe

We use industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. No system can guarantee complete security, but we work to keep your information safe.

How long we keep it

We keep personal information only as long as we need it for the purposes above, or as long as the law requires.

Your rights

• To see the personal information we hold about you.
• To have it corrected if it is wrong, or erased where we no longer need it.
• To object to, or ask us to restrict, how we use it.
• To withdraw your consent to marketing at any time.

To use any of these rights, contact us using the details below. If you are unhappy with how we have handled your information, you can also complain to the Information Commissioner’s Office (ico.org.uk).

Other websites

This website may link to sites we do not run. We are not responsible for their content or their privacy practices, so please read their own policies.

Changes to this policy

We may update this policy from time to time. Changes take effect when they are published on this page.

Contact us

For any question about this policy or your personal information, contact: